Ceilings
Stained, sagging or collapsed ceilings below a leak, including tenement lath-and-plaster ceilings, repaired or replaced once the area is dry.
Water Damage Repairs in Edinburgh & the Lothians
A burst pipe, a leaking shower tray or an overflowing appliance can soak through ceilings, walls and floors before anyone notices. We survey the damage, set out a clear repair scope for your insurer and put your home back the way it was.
01 / What we repair
Water damage we repair
Water travels. A leak upstairs often shows up as a stained ceiling, bubbling plaster or lifting floorboards somewhere else entirely, so we follow the damage to make sure the repair covers all of it.
Walls & plaster
Blown, stained or crumbling plaster stripped back and made good, ready for decoration.
Floors
Water-damaged floorboards, subfloors and floor coverings lifted and reinstated.
Kitchens & bathrooms
Units, worktops, tiling and sealant affected by a leak repaired or replaced to match.
Joinery & decoration
Skirting, doors, frames and finishes put back so the room is complete, not just patched.
02 / The insurance side
Escape of water claims
"Escape of water" is the term most home insurers use for water damage from inside the property: burst or leaking pipes, tanks, radiators, appliances and plumbing. It is one of the most common home insurance claims.
The cause of the leak needs to be found and fixed first, and many policies set out how that is handled. Once the source is dealt with and the affected areas are dry, we inspect the visible damage and prepare an itemised repair quote for consideration by your insurer.
03 / First steps
If you have water damage now
- Stop the water if you can do so safely, turn it off at the stopcock.
- Keep clear of electrics that may have got wet, and don't use ceiling lights below a leak.
- Photograph everything before anything is moved or thrown away.
- Report it to your insurer and note your claim reference.
04 / How it works
From claim to finished repair
The repair side of an insurance claim runs more smoothly when it is well documented. We are an independent repair contractor, not a loss assessor, so claim decisions stay with your insurer.
Step 01
Notify your insurer
Report the escape of water, get your claim reference and check whether you can choose your contractor.
Step 02
Survey & photograph
We inspect the visible damage room by room and record what needs stripping out and replacing.
Step 03
Scope & quote
You receive a written scope and itemised quote to pass to your insurer for consideration.
Step 04
Reinstate
Once authorised, we carry out the repairs in the right order and hand back the finished rooms.
05 / FAQs
Water damage repairs questions
Around 20 years' experience in building & maintenance, now focused on insurance repairs across Edinburgh and the Lothians.
Ask a questionCan you repair a ceiling damaged by a leak from the flat above?
Yes. Ceiling damage from a leak above is one of the most common water damage repairs we see, especially in tenement flats. The leak needs to be stopped and the ceiling allowed to dry, then we can repair or replace the damaged section and redecorate.
Do you find and fix the leak itself?
Our work is the building repair after the leak. The source of the leak needs to be found and repaired first, and your policy may set out how trace and access is handled. Once that is done, we put right the damage the water caused.
How long before the repairs can start?
Repairs to plaster, ceilings and floors can only start once the affected areas are dry. We will explain what needs to happen first when we survey the damage.
Need water damage repairs in Edinburgh?
Report the damage to your insurer first, then request a survey. We'll photograph the damage and prepare a clear scope and quote for your insurer to consider.